Welcome to Electric Wallet (“Platform”, “we”, “our”, or “us”), a service owned and operated by Bill Connection International. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website electricwallet.ng or use any of our services.

By using our platform, you consent to the practices described in this policy.

1. Information We Collect

a. Personal Information

• Full Name
• Email Address
• Phone Number
• Bank Verification Number (BVN) [if required]
• Meter Number and Electricity Provider
• Payment Information
• Account login credentials

b. Transaction Information

We collect data related to your transactions, such as recharge amounts, payment methods, and tokens generated.

c. Device and Usage Data

We may collect IP address, browser type, device type, access times, and pages visited.

2. How We Use Your Information

• To create and manage your account
• To facilitate electricity token purchases
• To send transaction confirmations and notifications
• To improve platform performance and user experience
• To prevent fraud and ensure legal compliance

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

• Trusted payment processors and service providers
• Regulatory bodies or law enforcement when required
• Electricity Distribution Companies (DisCos)

4. Data Security

We use SSL encryption, secure servers, and access controls to protect your data.

5. Your Rights

• Access your personal data
• Request correction or deletion
• Withdraw consent
• Request a copy of your data

To exercise your rights, contact us at [email protected]

6. Cookies and Tracking Technologies

We use cookies to enhance your experience. You can disable cookies in your browser settings.

7. Children’s Privacy

Our platform is not intended for children under 18. We do not knowingly collect data from children.

8. Third-Party Links

We are not responsible for the privacy practices of external websites linked on our platform.

9. Policy Updates

We may update this policy. Changes will be posted here with an updated effective date.

10. Contact Us

Bill Connection International
Email: [email protected]
Website: www.electricwallet.ng